People we work with:
Interested in achieving the IiE Standard?

Watch a demonstration of the 'IiE On-line' web application:

Try the Demo

Registered User Login:

Registered Users have full access to information in the Knowledge Base

  1. Register
Related Links
Midlands Excellence Logo TQS Assement Logo

Lean

A Lean programme is ideal when you want to eliminate waste because it asks you two simple yet powerful questions:

LeanWhich of my activities add value to my customer’s experience?

And which ones cause bottlenecks, add bureaucracy and create waste?  

At Investors in Excellence we use Lean methodologies to:

• multiply the effectiveness and efficiency of your value-adding processes

• eliminate the bad habits that hold you back.

Through practical training programmes and hands-on workshops, you’ll be able to decide what really matters most then challenge and change your established practices. In short you’ll get the right things and the right people in the right place at the right time. That way you can satisfy your customers more quickly, reduce costs and deliver better services margins. Great news in an increasingly competitive world.  

At all stages we’ll also transfer our bundles of knowledge to you, as we know that Lean is most effective when it becomes a continuous improvement philosophy embraced by all your people. 

Team led by:

ADRIAN HUGHES

“Service is a verb not a noun.”

Adrian left a high profile role with Vodafone to join us as Director of Performance Solutions.

His 20 year track record also includes senior management roles with Lloyds TSB and eight years in the Great Britain rifle shooting squad. A certified Six Sigma Master Black Belt, ‘Ade’ also has a Masters degree in TQM and is a lead EFQM assessor.

Clients describe him as: “enthusiastic, insightful, provocative and witty.” One of them even said: “We feel lonely without him.”

Call Adrian on:
+44 (0)7885 203219

Or call any of the team on:
+44 (0)1675 460997