<?xml version="1.0" encoding="iso-8859-1" ?><rss version="2.0">
  <channel>
    <title>Our Services</title>
    <description>Our Services</description>
    <link>http://investorsinexcellence.oneblackbear.com</link>
              <item>
        <title><![CDATA[Survey Tools]]></title>
        <pubDate><![CDATA[2010-08-06 13:53:00]]></pubDate>
        <description><![CDATA[Our Survey tool helps organisations obtain customer and employee 
feedback quickly and cost effectively to deliver improved results.Our on-line survey tools offer:&acirc;&cent; Full customisation &acirc; tailor-made questions&acirc;&cent; Instant access &acirc; live results available&acirc;&cent; Great response rates &acirc; easy to use system&acirc;&cent; Clear comprehensive reporting - focus quickly on important areas&acirc;&cent; Listening to those that matter - invest in the 
future. See for yourself (questions and results example link):Customer Satisfaction Survey Employee Survey When accessing the example results you will need to login using the username: 'investors in excellence' and the password: 'password'.Testimonials - hear what our clients say about our improvement programmesContact us on +44(0)1675 460 997 to find out how a satisfaction survey can improve organisation's performance.]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/our-services/survey-tools]]></link>
      </item>
          <item>
        <title><![CDATA[Satisfaction surveys - obtain feedback quickly]]></title>
        <pubDate><![CDATA[2010-03-19 08:51:00]]></pubDate>
        <description><![CDATA[Knowledge at your finger tips - make informed decisions with our Survey Tool. No one is better placed to help design and shape your future than your customers and your people. Our online survey tools help you obtain their views quickly and cost effectively.]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/our-services/knowledge-at-your-finger-tips-make-informed-decisions-with-our-survey-tool]]></link>
      </item>
          <item>
        <title><![CDATA[Continuous / Process Improvement]]></title>
        <pubDate><![CDATA[2010-03-03 15:34:00]]></pubDate>
        <description><![CDATA[Our world class performance tools help organisations generate 
significant returns on investment, efficiency savings and productivity 
improvements. By engaging in Continuous / Process Improvement organisations have the potential to benefit from:&acirc;&cent; Measurable efficiency savings&acirc;&cent; Sustainable productivity improvements&acirc;&cent; Establishing a lasting passion for improvement&acirc;&cent; Significant returns on investment - 10:1 not uncommonOur motivating programmes will ignite a passion for improvement right across your workforce. Resolve everyday problems and come up with new ways of doing things to delight your customers.Whether improvement is through small, incremental changes or via a project based, 
systematic analysis of an end to end process, we have the expert knowledge to help.AND THERE'S MORE:Whether &acirc;mapping&acirc;, &acirc;gapping&acirc; or establishing value streams, our aim is to equip organisations with practical and effective tools that can be used time and time again to continually improve. Testimonials - hear what our clients say about our improvement programmesCall +44(0)1675 460 997 to find out more about our training programmes and how we help organisations improve performance.]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/our-services/continuous-process-improvement]]></link>
      </item>
          <item>
        <title><![CDATA[Process Improvement]]></title>
        <pubDate><![CDATA[2009-09-08 16:57:00]]></pubDate>
        <description><![CDATA[&acirc;All work is a process and all processes can be improved&acirc;. You have
heard this before but how do you know that all of your processes are
reaching optimum performance? Our tailored programmes and practical workshops deliever:&acirc;&cent; Significant returns on investment - 10:1 not uncommon&acirc;&cent; Measurable efficiency savings&acirc;&cent; Sustainable productivity improvements&acirc;&cent; Lasting valueAND THERE'S MORE:Whether
we are &acirc;mapping&acirc;,&amp;#160;&acirc;gapping&acirc; or establishing value streams, our aim is
to equip your people with practical and effective tools that can be
used time and time again to bring people across your organisation
together. That&acirc;s why many of our clients credit us with breaking down a
&acirc;silo mentality&acirc; and creating teams that pull together in the same
direction. And that has to be great news for all your stakeholders.Call us today to find out how we can help you find your perfect process.]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/our-services/process-improvement]]></link>
      </item>
          <item>
        <title><![CDATA[Continuous Improvement]]></title>
        <pubDate><![CDATA[2009-09-08 16:57:00]]></pubDate>
        <description><![CDATA[If you want to improve your performance 
and simultaneously engage your people, take a closer look at our Continuous Improvement programmes (Kaizen).These programmes will ignite a passion for excellence right across your 
workforce and capture your people&acirc;s bright ideas.&amp;#160;Our Kaizen training programmes give your 
employees simple but powerful thinking tools so that they can use their 
experience of everyday problems at &acirc;the coalface&acirc;&amp;#160;to come up 
with new ways of doing things. Usually this means small incremental 
improvements, but sometimes these sessions can produce that elusive 
and long-awaited breakthrough! Kaizen also produces effective suggestion 
schemes, plus better teamwork, discipline and morale.At Investors in Excellence we get excited 
about the magic of Kaizen because our clients across many sectors have 
discovered that it can become part of their &acirc;DNA&acirc;. Our motivating 
hands-on workshops and programmes enable your people to learn and apply 
exciting new techniques that deliver fast and sustainable returns on 
investment.Next workshop: Improvement tools - 16.03.10]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/our-services/continuous-improvement]]></link>
      </item>
          <item>
        <title><![CDATA[Bespoke]]></title>
        <pubDate><![CDATA[2009-09-08 16:56:00]]></pubDate>
        <description><![CDATA[Our Bespoke services help organisations find tailor-made solutions to 
meet key objectives. We ensure that exactly the right 
improvement programmes are put in place to deliver maximum return on 
investment. Many of our clients &acirc;pick and mix&acirc; from our range of services to produce a blend that&acirc;s right for them.&acirc;&cent;&amp;#160;&amp;#160;&amp;#160; Improve employee satisfaction&acirc;&cent;&amp;#160;&amp;#160;&amp;#160; Increase productivity&acirc;&cent;&amp;#160;&amp;#160;&amp;#160; Less waste&acirc;&cent;&amp;#160;&amp;#160;&amp;#160; Reduce costs&acirc;&cent;&amp;#160;&amp;#160;&amp;#160; Significant return on investmentJust tell us what you need and we&acirc;ll come up with a flexible, tailor-made solution that meets your goals. As long as it improves your performance, we&acirc;re interested. Testimonials - hear what our clients say about our improvement programmesCall +44(0)1675 460 997 to find out more about our training programmes and how we help organisations improve performance.]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/our-services/bespoke]]></link>
      </item>
          <item>
        <title><![CDATA[Business Excellence]]></title>
        <pubDate><![CDATA[2009-09-01 01:00:00]]></pubDate>
        <description><![CDATA[Our 13 year track record of working with one of the world's premier business models, the EFQM Excellence Model, will ensure that 
you get the best possible returns.The EFQM Excellence Model is one of the 
most established management frameworks for driving world-class performance 
and its powerful principles are at the heart of everything we do. &amp;#160;Our services include:&acirc;&cent;&amp;#160;&amp;#160;&amp;#160; EFQM assessments&acirc;&cent;&amp;#160;&amp;#160;&amp;#160; Assessor Training &acirc;&cent;&amp;#160;&amp;#160;&amp;#160; Awards applicant training&acirc;&cent;&amp;#160;&amp;#160;&amp;#160; Learning &amp;amp; networking events&acirc;&cent;&amp;#160;&amp;#160;&amp;#160; Improve RADAR scores&acirc;&cent;&amp;#160;&amp;#160;&amp;#160; Support towards winning an excellence awardOur Midlands Excellence Awards Ceremony is Europe&acirc;s biggest celebration of excellence, why not enter the Midlands 
Excellence Awards and it could be you collecting an accolade in front 
of 1,000 business leaders, no better way to publicly recognise your 
achievements.&amp;#160; So if your organisation is involved in a programme 
where EFQM principles are critical to success, or you&acirc;d like to see 
how you measure up against a framework of excellence, Investors in Excellence can help.]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/our-services/business-excellence]]></link>
      </item>
          <item>
        <title><![CDATA[Our Services]]></title>
        <pubDate><![CDATA[2009-08-13 10:55:00]]></pubDate>
        <description><![CDATA[We help you deliver perfect 
processes, increased profits, delighted customers and happier service
 usersA nationally recognised mark of quality, our standard will guide and help drive sustainable improvement across all areas of your organisation to deliver better services and increase profits. Click to read more.A 13 year track record of working with one of the world's most powerful business models, the EFQM Excellence Model, will ensure that you get the best possible returns. Click to read more.World class performance tools to help organisations generate significant returns on investment, efficiency savings and productivity improvements. Click to read more.Our Lean experts help organisations reduce costs, improve efficiency and deliver better services to customers. In short, the right things and the right people in the right place at the right time. Click to read more.Our Sigma Master Black Belts work closely with organisations to eliminate the root cause of defects leading to quantifiable financial returns and a first class customer experience. Click to read more.Our Survey tool enables organisations to obtain customer and employee 
feedback quickly and cost effectively. Click to read more.Our Bespoke services helps organisations ensure that exactly the right improvement programmes are put in place to deliver maximum return on investment. Click to read more.]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/our-services/introduction]]></link>
      </item>
          <item>
        <title><![CDATA[Six Sigma]]></title>
        <pubDate><![CDATA[2009-08-03 03:00:00]]></pubDate>
        <description><![CDATA[Our Sigma Master Black Belts work closely with organisations to 
eliminate the root cause of defects leading to quantifiable financial 
returns and a first class customer experience.Six Sigma requires discipline, commitment from the top and sustained investment. Our experts will help you deliver:&acirc;&cent;&amp;#160;&amp;#160;&amp;#160; less waste - more efficiency&acirc;&cent;&amp;#160;&amp;#160;&amp;#160; higher returns on investment &acirc;&cent;&amp;#160;&amp;#160;&amp;#160; maximise your value streams&acirc;&cent;&amp;#160;&amp;#160;&amp;#160; achieve strategic goals more quickly&acirc;&cent;&amp;#160;&amp;#160;&amp;#160; right first time processes, products &amp;amp; services &acirc;&cent;&amp;#160;&amp;#160;&amp;#160; meaningful KPIs that help measure success more accuratelyOf course Sigma&acirc;s no quick fix &acirc;&amp;#160;
it takes energy, patience and commitment. That&acirc;s why at Investors 
in Excellence we&acirc;re here to support you every step of the way, whether 
we&acirc;re training, coaching or certifying your people.Testimonials - hear what our clients say about our improvement programmes.]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/our-services/six-sigma]]></link>
      </item>
          <item>
        <title><![CDATA[Lean]]></title>
        <pubDate><![CDATA[2009-08-02 02:00:00]]></pubDate>
        <description><![CDATA[Our Lean experts help organisations reduce costs, improve efficiency and
 deliver better services to customers. In short, the right things and 
the right people in the right place at the right time.At Investors in Excellence we use Lean training programmes to:&acirc;&cent; drive out waste - eliminate bad habits impeding progress&acirc;&cent; reduce costs and deliver better service margins&acirc;&cent; improve effectiveness &amp;amp; efficiency of value-adding processesThrough practical lean training programmes and expert hands-on workshops, we help organisations challenge and change established practices to deliver improved results. Great news in an increasingly competitive world. &amp;#160;At all stages we offer expert performance solutions as we know that Lean training is most effective when it becomes a continuous improvement philosophy embraced by all your people.&amp;#160; Testimonials - see what our clients say about our improvement programmesCall +44(0)1675 460 997 to find out more about our Lean training programmes and how we help organisations improve performance.]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/our-services/lean]]></link>
      </item>
          </channel>
</rss>