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    <title>Investors in Excellence</title>
    <description>Investors in Excellence</description>
    <link>http://investorsinexcellence.oneblackbear.com</link>
    
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      <title><![CDATA[Home]]></title>
      <pubDate><![CDATA[2010-09-07]]></pubDate>
      <description><![CDATA[]]></description>
      <link><![CDATA[http://investorsinexcellence.oneblackbear.com]]></link>
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        <title><![CDATA[We help organisations improve]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Our world is dedicated to providing a proven range of tools that will help deliver sustainable results across all areas of an organisation, delivering better services and increased profits.]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/standing-out-from-the-crowd-our-iie-standard-is-unique]]></link>
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        <title><![CDATA[The IiE Standard will deliver a significant Return on Investment]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[It&acirc;s the single most powerful lens for assessing your organisation, driving improvement in areas that really matter to you &amp;amp; your customers and then receiving recognition for your achievements. ]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/use-the-iie-standard-to-help-increase-your-roi]]></link>
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        <title><![CDATA[Sustainability iQ - the world's first auditable system for Sustainability & CSR]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Sustainability iQ validates, audits and publishes all the data needed to help formulate and implement a sustainability/CSR policy while reducing costs and ]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/knowledge-at-your-finger-tips-make-informed-decisions-with-a-survey-tool]]></link>
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        <title><![CDATA[Reduce costs & improve efficiency]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Our Lean training programmes are designed to meet your specific needs. Focused approaches to eliminate waste, deliver maximum value to your customers and give you a great return on investment. ]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/reduce-costs-improve-efficiency-destroy-waste-think-lean]]></link>
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        <title><![CDATA[Are you using the IiE Standard? Important changes have been made]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[The Investors in Excellence Standard has been updated to align more closely with the Midlands Excellence Awards. Key concepts]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/standards-are-improtant-and-the-iie-standard-just-got-more-relevan]]></link>
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        <title><![CDATA[Welcome to Investors in Excellence]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[&Ugrave;&Oslash;&plusmn;&Oslash;&shy;&Oslash;&uml;&Oslash;&sect;&Ugrave; &Oslash;&uml;&Ugrave;&Ugrave; &Ugrave;&Oslash;&sup1; &Oslash;&sect;&Ugrave;&Ugrave;&Oslash;&sup3;&Oslash;&ordf;&Oslash;&laquo;&Ugrave;&Oslash;&plusmn;&Ugrave;&Ugrave; &Ugrave;&Ugrave; &Oslash;&sect;&Ugrave;&Oslash;&ordf;&Ugrave;&Ugrave;&Oslash;&sup2;&Ugrave;&Oslash;&middot;&Ugrave;&Oslash;&uml; &Ugrave;&Ugrave; &Oslash;&pound;&Ugrave; &Oslash;&pound;&Oslash;&sup1;&Oslash;&plusmn;&Oslash;&uml; &Oslash;&sup1;&Ugrave; &Oslash;&sup3;&Oslash;&sup1;&Oslash;&sect;&Oslash;&macr;&Oslash;&ordf;&Ugrave;&Oslash;&sect; &Oslash;&sect;&Ugrave;&Oslash;&ordm;&Oslash;&sect;&Ugrave;&Oslash;&plusmn;&Oslash;&copy; &Oslash;&uml;&Oslash;&ordf;&Ugrave;&Ugrave;&Ugrave;&Oslash;&sup1; &Ugrave;&Oslash;&deg;&Ugrave;&Oslash;&plusmn;&Oslash;&copy; &Oslash;&ordf;&Ugrave;&Oslash;&sect;&Ugrave;&Ugrave; &Ugrave;&Oslash;&sup1; &Ugrave;&Oslash;&plusmn;&Ugrave;&Oslash;&sup2; &Oslash;&pound;&Oslash;&uml;&Ugrave;&Oslash;&cedil;&Oslash;&uml;&Ugrave; &Oslash;&sect;&Ugrave;&Oslash;&sup1;&Oslash;&sect;&Ugrave;&Ugrave;&Ugrave; &Ugrave;&Ugrave;&Oslash;&ordf;&Ugrave;&Ugrave;&Oslash;&sup2; &Oslash;&sect;&Ugrave;&Ugrave;&Oslash;&curren;&Oslash;&sup3;&Oslash;&sup3;&Ugrave; &Ugrave;&Ugrave;&Oslash;&curren;&Oslash;&sup3;&Oslash;&sup3;&Oslash;&copy; &Oslash;&sect;&Ugrave;&Oslash;&sect;&Oslash;&sup3;&Oslash;&ordf;&Oslash;&laquo;&Ugrave;&Oslash;&sect;&Oslash;&plusmn; &Ugrave;&Ugrave; &Oslash;&sect;&Ugrave;&Oslash;&ordf;&Ugrave;&Ugrave;&Oslash;&sup2; &Oslash;&sect;&Ugrave;&Oslash;&uml;&Oslash;&plusmn;&Ugrave;&Oslash;&middot;&Oslash;&sect;&Ugrave;&Ugrave;&Oslash;&copy; . &Ugrave;&Oslash;&deg;&Oslash;&sect; &Oslash;&sect;&Ugrave;&Oslash;&ordf;&Ugrave;&Oslash;&sect;&Ugrave;&Ugrave; &Oslash;&uml;&Ugrave;&Ugrave; &Ugrave;&Oslash;&curren;&Oslash;&sup3;&Oslash;&sup3;&Oslash;&ordf;&Ugrave;&Ugrave;&Oslash;&sect; &Oslash;&sup3;&Ugrave;&Ugrave;&Ugrave;&Ugrave; &Ugrave;&Oslash;&plusmn;&Ugrave;&Oslash;&sup2; &Oslash;&pound;&Oslash;&uml;&Ugrave;&Oslash;&cedil;&Oslash;&uml;&Ugrave; &Oslash;&sect;&Ugrave;&Oslash;&sup1;&Oslash;&sect;&Ugrave;&Ugrave;&Ugrave; &Ugrave;&Ugrave;&Oslash;&ordf;&Ugrave;&Ugrave;&Oslash;&sup2; &Ugrave;&Ugrave;]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/welcome-to-investors-in-excellence]]></link>
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        <title><![CDATA[IiE recognises Banku Augstskola - BA School of Business and Finance]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[BA School of Business and Finance is one of the leading, self financing business schools in Latvia. It was founded in 1992 as Banking College under the Bank of Latvia and in 1997 accredited as Higher Educational Institution. ]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/iie-recognises-banku-augstskola-ba-school-of-business-and-finance]]></link>
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        <title><![CDATA[Deliver more for your customers]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Our Continuous Improvement programmes will deliver significant returns on investment, measurable efficiency savings, sustainable productivity improvements and establish a long term passion for improvement]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/delight-your-customers-in-the-most-efficient-and-effective-ways]]></link>
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        <title><![CDATA[Demo]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[LOCAL:/files/movingdemov3_demo.swf]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/demo]]></link>
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        <title><![CDATA[Events & Training Diary 2010/11]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Our events and training sessions will inform, inspire and energise. Return to work with new ideas that will help add most value to business and personal needs.]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/project-management-ensure-you-deliver-the-best-results]]></link>
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        <title><![CDATA[Business Excellence in Housing - January 2010]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[  Promoting housing sector business improvement and best practice&acirc;&cent;&amp;#160;&amp;nbsp;&amp;nbsp; Standards and accreditations have never been more relevant &acirc;&cent;&amp;nbsp;&amp;nbsp;&amp;nbsp; Fresh perspectives on delivering excellence to your customers &acirc;&cent;&amp;nbsp;&amp;nbsp;&amp;nbsp; Free or low cost networking and...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/business-excellence-in-housing-january-2010]]></link>
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        <title><![CDATA[Awards Ceremony 2009/10 - New customers]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[ Midlands Excellence Awards Ceremony 2009/10&acirc;The ceremony provides the opportunity to celebrate and acknowledge excellent achievements whilst inspiring others to try. This was the first ceremony I attended...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/awards-ceremony-200910-new-customers]]></link>
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        <title><![CDATA[flickr test]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/flickr-test]]></link>
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        <title><![CDATA[Six Sigma Belt Certification]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[The purpose of Six Sigma Belt Certification is to recognise and acknowledge those individuals who have both completed their training and have significantly contributed to an organisations Six Sigma programme development.&amp;#160; The certification process ensures that candidates are sufficiently competent...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/six-sigma-belt-certification]]></link>
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        <title><![CDATA[Six Sigma Training]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Of course, we offer the whole range of Six Sigma training courses and coaching interventions that you would expect of us. Yellow Belt training: Forr those who need to know what&acirc;s going on, but whose involvement may be]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/training]]></link>
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        <title><![CDATA[Customer Service Excellence - have a naff day!]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Dr Jez Rose will impart the core skills required to sustain excellent customer care in a creative way with high impact. If you have customers or interact with people, you need to attend this event - this is not just...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/personal-excellence-optimise-your-performance-to-deliver-results]]></link>
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        <title><![CDATA[Our Boards]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[As a registered charity, our parent organisation Midlands Excellence has a governing board of voluntary trustees, whilst Investors in Excellence is supported by a non-executive operational board.&amp;#160;The board members below bring a wealth of management experience and expertise across]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/our-board]]></link>
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        <title><![CDATA[Testimonials]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[--&gt;&Acirc;&nbsp;&quot;The Investors in Excellence Standard has been an instrumental driver for improvement across all areas of the WCH business. The robust and thorough framework is enabling us to improve services and outcomes for all our stakeholders.&quot;&amp;#160; Stewart Mountfield, Chief Executive,...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/testimonials]]></link>
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        <title><![CDATA[Terms of Use]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Investors in Excellence's...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/terms-of-use]]></link>
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        <title><![CDATA[Accessibility]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[The Investors in Excellence website is designed and built to be accessible and compatible with most devices capable of accessing web content. Javascript and Flash are not essential, but having them enabled will offer a richer browsing experience. Check...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/accessibility]]></link>
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        <title><![CDATA[Privacy policy]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[This privacy policy sets out how Investors in Excellence uses and protects any information that you give Investors in Excellence when you use this website.Investors in Excellence is committed to ensuring that your privacy is protected. Should we ask you...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/privacy-policy]]></link>
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        <title><![CDATA[Terms and conditions]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Investors in Excellence Limited - Terms of businessInvestors in Excellence On-line - Terms and conditions]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/terms-and-conditions]]></link>
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        <title><![CDATA[Contact Us/ Registration]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[If you have an enquiry about Investors in Excellence or would like to draw upon our knowledge and expertise, you can do that using this form. Alternatively, if you are registering for access to the IiE Knowledge Base, you can...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/contact-us]]></link>
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      <title><![CDATA[About us]]></title>
      <pubDate><![CDATA[2010-09-07]]></pubDate>
      <description><![CDATA[]]></description>
      <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us]]></link>
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        <title><![CDATA[Recruitment]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[We are always looking to work with talented people who can add value to our customers.If you are as passionate about improvement as we are and have the knowledege and skills to make a difference, please let us know by...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/recruitment]]></link>
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        <title><![CDATA[About Us]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[We help organisations improve. Think of us as your performance boosters giving organisations a great return on investment.Many of our clients have been with us since we started life in 1996. Each year we support hundreds of organisations across]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/introduction]]></link>
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        <title><![CDATA[What we do]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[We give organisations a great return on investment. Whether profit or public service motivated, every &Acirc;&pound; invested must deliver the best possible return.Here&acirc;s a list of what we do: Business Excellence, Lean, Six Sigma, Kaizen,]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/what-we-do]]></link>
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        <title><![CDATA[Who we are]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[A professional team of experts with real-world experience of driving change and achieving results.&amp;#160;Led by CEO Ian Nield and our dedicated board, our team of experts are focused on delivering results, excellent customer service and above all helping]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/who-we-are]]></link>
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      <title><![CDATA[Our people]]></title>
      <pubDate><![CDATA[2010-09-07]]></pubDate>
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      <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/our-people]]></link>
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        <title><![CDATA[Our people]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[We&acirc;re a versatile team with a range of expertise, a pragmatic approach to performance and a healthy obsession with excellence.Led by CEO Ian Nield and our dedicated board, each of our core services is steered by a specialist]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/our-people/introduction]]></link>
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      <title><![CDATA[Organisations we work with]]></title>
      <pubDate><![CDATA[2010-09-07]]></pubDate>
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      <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/organisations-we-work-with]]></link>
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        <title><![CDATA[Organisations we work with]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[The strength of our services is that they can work for any organisation who&acirc;s serious about excellence or performance improvement. Organisations from right across the spectrum use our services. So whether you&acirc;re in the public, private or not-for-profit sector,]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/organisations-we-work-with/introduction]]></link>
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      <title><![CDATA[News]]></title>
      <pubDate><![CDATA[2010-09-07]]></pubDate>
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      <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news]]></link>
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        <title><![CDATA[IiE is the latest sponsor of the MiAwards 2010]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[The MiAwards aims to identify the BEST in terms of media, marketing and communication agencies and teams across the whole of the UK.Investors in Excellence is proud to be sponsoring MiAwards 2010. We have]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/iie-is-the-latest-sponsor-of-the-miawards-2010]]></link>
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        <title><![CDATA[IiE welcomes our latest board member, David Woolley, Haldex Concentric Pumps Ltd]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[We are delighted to announce that David Woolley, Senior Vice President at Haldex Concentric Pumps Limited, has joined the Investors in Excellence Board.The board members bring a wealth of management experience and expertise to the table. Working across]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/iie-welcomes-our-latest-board-member-david-woolley-haldex-concentric-pumps-limited]]></link>
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        <title><![CDATA[Cocking a CNOOC? Justin A. Urqhuart Stewart's latest commentary]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Justin is one of the most recognisable and trusted market commentators on television, radio, and in the press. Originally trained as a lawyer, he has observed the retail market industry for 20 years whilst at]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/cocking-a-cnooc-justins-a-urqhuart-stewarts-latest-commentary]]></link>
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        <title><![CDATA[Double Dipping? Justin's A. Urqhuart Stewart's latest commentary]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Justin is one of the most recognisable and trusted market commentators on television, radio, and in the press. Originally trained as a lawyer, he has observed the retail market industry for 20 years whilst at]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/double-dipping-justins-a-urqhuart-stewarts-latest-commentary]]></link>
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        <title><![CDATA[Efficiency & Value for Money - East Midlands CoP focus Friday 9th July]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Efficiency and Value for Money is the focus for East Midlands organisations this Friday 9th July 2010 With daily government announcements highlighting the need for organisations in the public and private sectors to be more efficient and to demonstrate]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/efficiency-value-for-money-east-midlands-cop-focus-friday-9th-july]]></link>
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        <title><![CDATA[Butcher or Surgeonβand how much collateral damage? Justin's latest commentary]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Justin is one of the most recognisable and trusted market commentators on television, radio, and in the press. Originally trained as a lawyer, he has observed the retail market industry for 20 years whilst at]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/butcher-or-surgeon-and-how-much-collateral-damage-justin-a-urquhart-stewarts-latest-commentary]]></link>
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        <title><![CDATA[Record numbers of housing organisations sign up to Investors in Excellence]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[More housing organisations than ever before will achieve the Investors in Excellence standard in 2010. The changes to the regulatory environment and to inspection arrangements has prompted housing organisations to consider IiE as the independent accreditation which will demonstrate]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/record-numbers-of-housing-organisations-sign-up-to-investors-in-excellence-]]></link>
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        <title><![CDATA[Standards are important. And this one just got more relevant.]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[&quot;In his later years Pablo Picasso was not allowed to roam an art gallery unattended, for he had previously been discovered in the act of trying to improve his old masterpieces.&quot; And that is exactly what we have...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/standards-are-important-and-this-one-just-got-more-relevant]]></link>
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        <title><![CDATA[Football β Itβs all about sport β No itβs the economy stupid! Justin's latest article]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Justin is one of the most recognisable and trusted market commentators on television, radio, and in the press. Originally trained as a lawyer, he has observed the retail market industry for 20 years whilst at]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/football-its-all-about-sport-no-its-the-economy-stupid-justin-]]></link>
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        <title><![CDATA[IiE welcomes our latest board member, Kevin Tutton, Siemens Metering Services]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[We are delighted to announce that Kevin Tutton, Director at Siemens UK Metering Services, has joined the Investors in Excellence Board.The board members bring a wealth of management experience and expertise to the table. Working across both the]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/a-very-warm-welcome-to-our-latest-board-member-kevin-tutton-director-siemens-uk-metering-services]]></link>
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        <title><![CDATA[Investors in Excellence recognises BA School of Business and Finance, Latvia]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[BA School of Business and Finance is the first higher educational institution in Baltic countries to be recognised as an Investor in Excellence! An official ceremony took place on May 19th 2010 in which saw]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/congratulations-to-ba-school-of-business-and-finance-latvia-for-achieving-the-iie-standard]]></link>
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        <title><![CDATA[Learning to Sell Austerity - Justin A. Urquhart Stewart's latest commentary]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Justin is one of the most recognisable and trusted market commentators on television, radio, and in the press. Originally trained as a lawyer, he has observed the retail market industry for 20 years whilst at]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/learning-to-sell-austerity-justin-a-urquhart-stewarts-latest-commentary]]></link>
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        <title><![CDATA[ Award winning organisation has CEO elected as BSA Chairman]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[David Webster, Chief Executive of Hanley Economic Building Society has been elected Chairman of the Building Societies Association (BSA) for 2010/11. He replaces Graham Beale, Chief Executive of Nationwide Building Society, who has held the]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/-awards-winning-organisation-hanley-economic-building-society-has-ceo-elected-as-bsa-chairman]]></link>
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        <title><![CDATA[How IiE fits the new TSA regulatory requirements]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[The Investors in Excellence standard fits the new TSA regulatory requirements for local offersHousing organisations using the Investors in Excellence Standard have discovered how closely it fits with the new local offer requirements. &acirc;Regulatory requirements across all sectors]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/how-iie-fits-the-new-tsa-regulatory-requirements]]></link>
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        <title><![CDATA[IiE in the United Arab Emirates!]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[We are delighted to announce that a Memorandom of Understanding&amp;#160;has been signed between Investors in Excellence and Abu Dhabi International Centre for Organisational Excellence for the deployment of the Investors in Excellence Standard. ]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/iie-is-launched-in-united-arab-emirates]]></link>
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        <title><![CDATA[Secretary of State for Health presents the IiE Standard to Brand-Rex]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[The Secretary of State for Health, Andy Burnham, presents Brand-Rex with the IiE Standard.At a presentation that took place on April 30th 2010, Brand-Rex a recent Investor in Excellence, received their Investors in Excellence plaque]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/secretary-of-state-for-health-presents-the-iie-standard]]></link>
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        <title><![CDATA['And Now to Work' - Justin A. Urquhart Stewart's latest commentary]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Justin is one of the most recognisable and trusted market commentators on television, radio, and in the press. Originally trained as a lawyer, he has observed the retail market industry for 20 years whilst at]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/and-now-to-work-justin-a-urquhart-stewarts-latest-commentary]]></link>
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        <title><![CDATA['New banks for Old' - Justin A. Urquhart Stewart's latest commentary]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Justin is one of the most recognisable and trusted market commentators on television, radio, and in the press. Originally trained as a lawyer, he has observed the retail market industry for 20 years whilst at]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/new-banks-for-old-justin-a-urquhart-stewarts-latest-commentary]]></link>
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        <title><![CDATA[The Best Things In Life Are Three? - Justin A. Urquhart Stewart's latest commentary]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Justin is one of the most recognisable and trusted market commentators on television, radio, and in the press. Originally trained as a lawyer, he has observed the retail market industry for 20 years whilst at]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/the-best-things-in-life-are-three-justin-a-urquhart-stewarts-latest-commentary]]></link>
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        <title><![CDATA[The Phoney War - Justin A. Urquhart Stewart's latest commentary]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Justin is one of the most recognisable and trusted market commentators on television, radio, and in the press. Originally trained as a lawyer, he has observed the retail market industry for 20 years whilst at]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/the-phoney-war-justin-a-urquhart-stewarts-latest-commentary]]></link>
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        <title><![CDATA[Alistair Darling has revealed the 2010 Budget but what impact will this have on you?]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[The build up to the 2010 Budget announcement has been headline news for the last few weeks. But now that Alistair Darling has made the big announcement, what does it actually mean for you and your organisation?With a General]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/the-2010-budget-what-does-it-mean-for-you]]></link>
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        <title><![CDATA[Fool's gold - Justin A. Urquhart Stewart's latest commentary]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[&quot;Justin is one of the most recognisable and trusted market commentators on television, radio, and in the press. Originally trained as a lawyer, he has observed the retail market industry for 20 years whilst at]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/fools-gold-justin-a-urquhart-stewarts-latest-commentary]]></link>
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        <title><![CDATA[Ignore the sweaty rabbit - Justin A. Urquhart Stewart's latest commentary]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Justin is one of the most recognisable and trusted market commentators on television, radio, and in the press. Originally trained as a lawyer, he has observed the retail market industry for 20 years whilst at]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/ignore-the-sweaty-rabbit-justin-a-urquhart-stewarts-latest-commentary]]></link>
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        <title><![CDATA[Be a winner with our Specialist Category Awards ]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Enter one of our five specialist categories this year and you could be celebrating your achievement in front of 1000+ business leaders at the spectacular Midlands Excellence Awards Ceremony 2010/1.Click here to find out more ]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/be-a-winner-at-one-of-europes-most-prestigious-awards-eventd]]></link>
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        <title><![CDATA[Watch out for the inebriated barmaid-Justin A. Urquhart Stewart's latest commentary]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Justin is one of the most recognisable and trusted market commentators on television, radio, and in the press. Originally trained as a lawyer, he has observed the retail market industry for 20 years whilst at]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/enter-your-title-here]]></link>
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        <title><![CDATA[Investors in Excellence recognises the West Midlands Regional Observatory]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[We are very proud to annouce that the West Midlands Regional Observatory has been recognised as an Investor in Excellence.The Observatory is the source of regional facts &amp;amp; figures, responsible for helping the West Midlands]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/investors-in-excellence-recognises-the-west-midlands-regional-observatory]]></link>
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        <title><![CDATA[Investors in Excellence recognises Clarkson Wayman Ball]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[We are extremely pleased to announce that Clarkson Wayman Ball have achieved the Investors in Excellence Standard.Clarkson Wayman Ball are a leading financial planning firm, offering a wide range of advice to both private and]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/investors-in-excellence-recognises-clarkson-wayman-ball]]></link>
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        <title><![CDATA[A Charging Elephant - Justin A. Urquhart Stewart's latest commentary]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Justin is one of the most recognisable and trusted market commentators on television, radio, and in the press. Originally trained as a lawyer, he has observed the retail market industry for 20 years whilst at]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/a-charging-elephant-justin-a-urquhart-stewarts-latest-commentary]]></link>
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        <title><![CDATA[IiE travels to Japan to present to the IRCA International Forum]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Ian Nield, CEO of IiE Ltd presents the Investors in Excellence Standard to the 9th IRCA International Forum, Yokohama, Japan on13th June 2010.The forum, organised by IRCA, Japan (a subsidiary of the Chartered Quality Institute) attracted over 300 quality]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/iie-travels-to-japan-to-present-to-the-irca-]]></link>
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        <title><![CDATA[The Great Sag - Justin A. Urquhart Stewart's latest commentary]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Justin is one of the most recognisable and trusted market commentators on television, radio, and in the press. Originally trained as a lawyer, he has observed the retail market industry for 20 years whilst at]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/the-great-sag-justin-a-urquhart-stewarts-latest-commentary]]></link>
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        <title><![CDATA[Midlands Excellence Assessor Training - it's like doing a MBA every year!]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Every year we assemble teams of volunteers to assess all the different organisations that apply for the Midlands Excellence Awards. With so much riding on the assessment, our applicants need to know that the teams are fair, expert]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/midlands-excellence-assessor-training-its-like-doing-a-mba-evey-year]]></link>
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        <title><![CDATA[ Reversing the decline for Mutuals? Justin A. Urquhart Stewart's latest commentry]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Justin is one of the most recognisable and trusted market commentators on television, radio, and in the press. Originally trained as a lawyer, he has observed the retail market industry for 20 years whilst at]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/-reversing-the-decline-for-mutuals-justin-a-urquhart-stewarts-latest-weekly-commentry]]></link>
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        <title><![CDATA[Developing the Leaders of Tomorrow - find out how you can benefit]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Our Leaders of Tomorrow graduate placement programme is designed to support private, public and voluntary sector organisations undertake focussed improvement activity.If you are looking to accelerate your improvement activity and feel you could benefit from a two-week placement carried]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/developing-the-leaders-of-tomorrow-find-out-how-you-can-benefit]]></link>
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        <title><![CDATA[Justin A. Urquhart Stewart's latest weekly commentry - China Rising, China Flexing]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Justin is one of the most recognisable and trusted market commentators on television, radio, and in the press. Originally trained as a lawyer, he has observed the retail market industry for 20 years whilst at Barclays Stockbrokers and developed]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/justin-a-urquhart-stewarts-latest-weekly-commentry]]></link>
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        <title><![CDATA[Investors in Excellence recognises Shrewsbury and Telford NHS Trust-Division 3]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Congratulations to Shrewsbury and Telford NHS Trust - Division 3 who have recently achieved the Investors in ExcellThe Shrewsbury and Telford acute hospitals Trust provides acute health care to the population of Shropshire, Telford and mid Wales. It has two]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/investors-in-excellence-recognises-shrewsbury-and-telford-nhs-trust-division-3]]></link>
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        <title><![CDATA[Putting Customers First]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Leading companies Poundland and Derby Homes provided an inspirational network session for organisations within the Housing Sector at Wednesday&acirc;s Business Excellence in Housing event. Held at the headquarters of Midlands based Poundland this event in partnership with the Chartered Institute...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/putting-customers-first]]></link>
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        <title><![CDATA[A night of celebration for the regions excellent organisations]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Award winners and finalists were not the only ones celebrating at the Midlands Excellence Awards Ceremony last night (21.01.10). More than 20 other organisations were also recognised for achieving the rigorous demands of the Investors in Excellence Standard, a]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/a-night-of-celebration-for-the-regions-excellent-organisations]]></link>
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        <title><![CDATA[Investors in Excellence is proud to recognise Two Rivers Housing]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Investors in Excellence is extremely pleased to annouce that Two Rivers Housing has achieved the Investors in Excellence Standard.Two Rivers Housing is one of the major housing providers working in Gloucestershire and Herefordshire, managing over 3,600 high quality homes for...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/investors-in-excellence-is-proud-to-recognise-two-rivers-housing]]></link>
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        <title><![CDATA[Investors in Excellence recognises Atkins, Highways and Transportation ]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[We are very proud to announce that Atkins, Highways and Transportation and&amp;#160; is now recognised as an Investor in Excellence.Atkins is one of the world's leading engineering and design consultancies. Delivering an appropriate and sustainable transport network for the 21st...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/investors-in-excellence-recognises-atkins-highways-and-transportation-]]></link>
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        <title><![CDATA[Investors in Excellence recognises Birmingham Department of Governance ]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[We are very proud to announce that&amp;#160; Birmingham City Council - Department of Governance has achieved the Investors in Excellence Standard.The Department is made up of Regulatory Services, Legal Services and Democratic Services.&amp;#160; One of]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/congratulations-to-birmingham-department-of-governance-for-achieving-the-iie-standard]]></link>
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        <title><![CDATA[Congratulations to The Wrekin Housing Trust for achieving the IiE Standard]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[We are very proud to announce that The Wrekin Housing Trust is now recognised as an Investor in Excellence.The Wrekin Housing Trust is a charitable registered social landlord, providing homes and related services to more than 12,000 people in]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/congratulations-to-the-wrekin-housing-trust-for-achieving-the-iie-standard]]></link>
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        <title><![CDATA[Congratulations to Wulvern Housing Ltd for achieving IiE Standard]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[We are extremely proud to announce that Wulvern Housing Ltd has achieved the Investors in Excellence Standard!Wulvern is the largest Housing Association in south Cheshire providing homes and services for over 11,000 customers. The organisation]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/congratulations-to-wulvern-housing-ltd-for-achieving-iie-standard]]></link>
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        <title><![CDATA[Congratulations to Experian Payments for achieving the IiE Standard!]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[We are extremely pleased to announce that Experian Payments have achieved the Investors in Excellence Standard. Based in Rugby Experian Payments, led by Managing Director Jim Conning (pictured to the left), are a fully owned]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/congratulations-to-experian-payments-for-achieving-the-iie-standard]]></link>
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        <title><![CDATA[Congratulations to our Main Awards Finalists 2009/10!]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Midlands Excellence is very pleased to annouce that the finalists for this year's main Awards Programme have now been confirmed.Big congratulations to all those entrants that have been shortlisted as a finalist. We wish you]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/congratulations-to-our-main-awards-finalists-200910]]></link>
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        <title><![CDATA[Congratulations to Dyke Yaxley for truly showing a passion for excellence!]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[ We are very pleased to announce that Dyke Yaxley has once again achieved the Investors in Excellence Reaccrediation Standard.Dyke Yaxley, Chartered Accountants, was incorporated just over 5 years ago and are renowned for the high quality and wide]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/congratulations-to-dyke-yaxley-for-truely-demonstrating-their-passion-for-excellence]]></link>
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        <title><![CDATA[Yuletide Yield - an excellent measure of process performance]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[For many organisations the run up to Christmas is a very busy time.&amp;#160;&amp;nbsp;Whether you are benefitting from increased seasonal business or are trying to clear the decks before the long break, the amount of work around seems to increase.]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/yuletide-yield-an-excellent-measure-of-process-performance]]></link>
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        <title><![CDATA[Congratulations to Seddon Property Services -for achieving the IiE Standard!]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[We are extremely pleased to announce that Seddon Property Services have achieved the Investors in Excellence Standard.&amp;#160;Seddon Property Services maintains homes and properties across the UK, employing over 600 people from 27 offices.&amp;nbsp; The firm provides services to a]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/congratulations-to-seddon-property-services-for-achieving-the-iie-standard]]></link>
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        <title><![CDATA[Congratulations to Walker Thompson for continued commitment to Excellence]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[We are pleased to announce that Walker Thompson have achieved the Investors in Excellence Reaccreditation Standard. Walker Thompson is a small, highly regulated accountancy practice based in Coventry. The practice has developed a strong]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/congratulations-to-walker-thompson-for-their-continuing-commitment-to-excellence]]></link>
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        <title><![CDATA[ Make that boat go faster and sail the 7Cβs]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[There was plenty of best practice, learning and knowledge sharing at this year&acirc;s Midlands Excellence conference, and real inspiration was to be found in the form of double rowing Olympian Steve Williams.&acirc;How do you make...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/-make-that-boat-go-faster-and-sail-the-7cs]]></link>
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        <title><![CDATA[Congratulations ESOS Developments, IT Systems, Projects & Bureau]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[We are extremely pleased to announce that ESOS Developments, IT Systems, Projects &amp;amp; Bureau has been recognised as an Investor in Excellence. Phil Greenaway and Rachel Price at ESOS were presented with the Investors in Excellence plaque at the...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/congratulations-to-our-latest-investor-in-excellence-esos-developments-it-systems-projects-bureau]]></link>
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        <title><![CDATA[Congratulations to our latest Investor in Excellence - Positive Options Limited!]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[We are extremely pleased to announce that Positive Options Limited has been recognised as an Investor in Excellence. Jeremy Boughey at Positive Options Limited was presented with the Investors in Excellence plaque at the Midlands Excellence Annual Conference held...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/congratulations-to-our-latest-investor-in-excellence-positive-options-limited]]></link>
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        <title><![CDATA[World Quality Day - Enter our competition for your chance to win]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Thursday November 12th is World Quality Day. This is a great opportunity for quality professionals and organisations to celebrate their achievements and prove how quality and excellence approaches can boost performance results. This sort of thing...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/world-quality-day-enter-our-competiion-for-your-chance-to-win]]></link>
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        <title><![CDATA[Congratulations Adullam Homes Housing Association]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[We are extremely pleased to announce that Adullam Homes Housing Association has been recognised as an Investor in Excellence.Adullam were presented with their Recognition at the Midlands Excellence Annual Conference on Thursday 15th October 2009.Adullam]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/congratulations-to-adullam-homes-housing-association-limited-our-latest-investor-in-excellence]]></link>
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        <title><![CDATA[Investors in Excellence Trailblazers]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[These IiE trailblazers are leading the way to Excellence and renewing themselves in all things RADAR.&amp;#160;They are the first to experience the EFQM 2010 revision of the Excellence Model and recently attended an updated workshop]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/investors-in-excellence-trailblazers]]></link>
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        <title><![CDATA[Congratulations to our latest Investor in Excellence - 3663 Catering Equipment]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[We are extremely pleased to announce that 3663 Catering Equipment has been recognised as an Investor in Excellence. Lee Morton at 3663 Catering Services was presented with the Investors in Excellence plaque at the Midlands]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/congratulations-to-our-latest-investor-in-excellence]]></link>
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        <title><![CDATA[Midlands Excellence delivers a 1600% R.O.I ]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Midlands Excellence, the not-for-profit performance boosting specialists, have delivered &Acirc;&pound;16.3m of added value to the region at a cost to the taxpayer of just &Acirc;&pound;1.046m. That&acirc;s the conclusion of a report commissioned by Advantage West Midlands and produced for the...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/midlands-excellence-delivers-a-1600-roi-]]></link>
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        <title><![CDATA[Be a winner at one of Europeβs most prestigious Awards events]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Enter one of our four specialist categories; Lean Efficiency, Innovation, Sustainability and Learning &amp;amp; Development.And in January 2010 you could be celebrating your achievement in front of 1,000+ business leaders at the spectacular Midlands Excellence Awards Ceremony. Held at]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/be-a-winner-at-one-of-europes-most-prestigious-awards-events]]></link>
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        <title><![CDATA[New Midlands Excellence and TQS sites launched today!]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Here at Investors in Excellence we are delighted to announce the launch of our two new websites.The Midlands Excellence site and our Training Quality Standard site went live today with the unveiling taking place at the Midlands Excellence Annual Conference.]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/new-midlands-excellence-and-tqs-sites-launched-today]]></link>
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        <title><![CDATA[Poundland director Tim McDonnell to speak at Midlands Excellence conference]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[By Anna Blackaby, Birmingham Post In three days time it is the 12th Midlands Excellence Annual Conference. In the second in a series of stories Anna Blackaby talks to one of the event&acirc;s key speakers Tim McDonnell, Poundland retail...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/poundland-director-tim-mcdonnell-to-speak-at-midlands-excellence-conference]]></link>
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        <title><![CDATA[ Report From Poland Translation Management β Europe 2009 International Conference]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[&acirc;All work is a process&acirc;&amp;#160;&amp;nbsp; Is a mantra you often hear Adrian Hughes, director of performance solutions at IiE,&amp;nbsp; chant on our programmes, Six Sigma, Lean and Continuous Improvement alike. The challenge presented by the delegates of the Translation Management...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/-report-from-poland-translation-management-europe-2009-international-conference]]></link>
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        <title><![CDATA[Business Excellence in Housing, London]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[&acirc;Inspiring&acirc; was only one of the words used to describe the Business Excellence in Housing event held on 30th September at BNP Paribas Fortis&acirc;s prestigious London Headquarters. Attended by over 50 senior executives from a range of housing organisations across...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/business-excellence-in-housing-london]]></link>
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        <title><![CDATA[ Sector UsΕug TΕumaczeniowych Inwestuje w JakoΕci]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[TM-Europe Conference, Warsaw, Poland 1st/2nd October 2009.Adrian Hughes, director of performance solutions at Investors in Excellence is delivering the Keynote address &acirc;Investing in Excellence &acirc; Quality STILL matters&acirc; at the above conference. The international conference...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/tmeurope-conference-warsaw-poland-1st2nd-october-2009]]></link>
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        <title><![CDATA[Businesses in the East Midlands Benefit from Expert Legal Advice]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[On 18th September, Nick Blackbourn from Shrewsbury&acirc;s leading commercial law specialists&acirc; Blackbourn &amp;amp; Bond was invited to host a seminar by Investors in Excellence and Business Link for the East Midlands Excellence Network on the subject of &acirc;Basic Contract Law...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/businesses-in-the-east-midlands-benefit-from-expert-legal-advice]]></link>
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        <title><![CDATA[NHF Annual Conference and Social Housing Exhibition]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[We will be exhibiting for the first time at this year&acirc;s NHF Annual Conference and Exhibition at the ICC, Birmingham.You can find Julian Beaney and other IiE colleagues on stand A7, in the main exhibition hall 3. We will]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/nhf-annual-conference-and-social-housing-exhibition]]></link>
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        <title><![CDATA[2010 EFQM Excellence Model unveiled]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[The 2010 EFQM Excellence Model was unveiled at the EFQM Brussels forum yesterday.As we expected there are some important changes to the model, and lots of complimentary tweaks to the wording, to bring the model up to date with]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/about-us/news/even-more-news]]></link>
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      <title><![CDATA[The IiE Standard]]></title>
      <pubDate><![CDATA[2010-09-07]]></pubDate>
      <description><![CDATA[]]></description>
      <link><![CDATA[http://investorsinexcellence.oneblackbear.com/the-iie-standard]]></link>
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        <title><![CDATA[Fast-track your excellence journey with IiE On-line]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[The IiE Standard is the single most powerful lens for assessing your organisation, driving improvement and achieving widespread recognition. And it is now more accessible than ever through our unique on-line submission tool]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/the-iie-standard/fasttrack-your-excellence-journey-with-iie-online]]></link>
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        <title><![CDATA[Key documentation]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Take a closer look at what the Investors in Excellence Standard requires from you along with useful forms to help you on your wayOverviews:Investors in ExcellenceInvestors in Excellence On-lineCommitment]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/the-iie-standard/key-documentation]]></link>
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        <title><![CDATA[The IiE Standard]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[A nationally recognised mark of quality to help drive sustainable improvement across all areas of your organisation leading to better services and increased profits.Organisations serious about improvement and working towards organisational]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/the-iie-standard/introduction]]></link>
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        <title><![CDATA[How to achieve it]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[There are essentially four key steps organisations need to undertake to achieve national recognition as an Investor in Excellence1. CommitmentRegister your commitment to the programme simply by sending us a]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/the-iie-standard/how-to-achieve-it]]></link>
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        <title><![CDATA[IiE On-line]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[A highly practical tool that takes the grind out of self assessment making it easier for you to achieve the Investors in Excellence StandardBecause the IiE Standard looks at your]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/the-iie-standard/iie-online]]></link>
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        <title><![CDATA[FAQs]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[How long does it take to become an Investor in Excellence?&amp;#160;The typical timescale from commitment to assessment is around 14 months. Mature organisations may progress more quickly to the assessment stage, in six months or less, while those at...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/the-iie-standard/frequently-asked-questions]]></link>
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        <title><![CDATA[Hall of Fame]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Our hall of fame grows year on year. Take a look at the list below &acirc; you&acirc;ll no doubt recognise some organisations that have already been recognised as Investors in Excellence.Investors in Excellence: Festival Housing...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/the-iie-standard/hall-of-fame]]></link>
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      <title><![CDATA[Our Services]]></title>
      <pubDate><![CDATA[2010-09-07]]></pubDate>
      <description><![CDATA[]]></description>
      <link><![CDATA[http://investorsinexcellence.oneblackbear.com/our-services]]></link>
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        <title><![CDATA[Survey Tools]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Our Survey tool helps organisations obtain customer and employee feedback quickly and cost effectively to deliver improved results.Our on-line survey tools offer:&acirc;&cent; Full customisation &acirc; tailor-made questions]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/our-services/survey-tools]]></link>
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        <title><![CDATA[Satisfaction surveys - obtain feedback quickly]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Knowledge at your finger tips - make informed decisions with our Survey Tool. No one is better placed to help design and shape your future than your customers and your people. Our online survey tools help you obtain their views...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/our-services/knowledge-at-your-finger-tips-make-informed-decisions-with-our-survey-tool]]></link>
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        <title><![CDATA[Continuous / Process Improvement]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Our world class performance tools help organisations generate significant returns on investment, efficiency savings and productivity improvements. By engaging in Continuous / Process Improvement]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/our-services/continuous-process-improvement]]></link>
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        <title><![CDATA[Process Improvement]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[&acirc;All work is a process and all processes can be improved&acirc;. You have heard this before but how do you know that all of your processes are reaching optimum performance? Our tailored programmes and practical workshops deliever:&acirc;&cent; Significant returns]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/our-services/process-improvement]]></link>
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        <title><![CDATA[Continuous Improvement]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[If you want to improve your performance and simultaneously engage your people, take a closer look at our Continuous Improvement programmes (Kaizen).These programmes will ignite a passion for excellence right across your workforce and capture your people&acirc;s bright ideas.&amp;#160;]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/our-services/continuous-improvement]]></link>
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        <title><![CDATA[Bespoke]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Our Bespoke services help organisations find tailor-made solutions to meet key objectives. We ensure that exactly the right improvement programmes are put in place to deliver maximum return on investment. Many]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/our-services/bespoke]]></link>
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        <title><![CDATA[Business Excellence]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Our 13 year track record of working with one of the world's premier business models, the EFQM Excellence Model, will ensure that you get the best possible returns.The EFQM Excellence Model]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/our-services/business-excellence]]></link>
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        <title><![CDATA[Our Services]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[We help you deliver perfect processes, increased profits, delighted customers and happier service usersA nationally recognised mark of quality, our standard will guide and help drive sustainable improvement across all areas of your organisation]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/our-services/introduction]]></link>
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        <title><![CDATA[Six Sigma]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Our Sigma Master Black Belts work closely with organisations to eliminate the root cause of defects leading to quantifiable financial returns and a first class customer experience.Six]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/our-services/six-sigma]]></link>
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        <title><![CDATA[Lean]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Our Lean experts help organisations reduce costs, improve efficiency and deliver better services to customers. In short, the right things and the right people in the right place at the right time.]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/our-services/lean]]></link>
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      <title><![CDATA[Events and Training Diary]]></title>
      <pubDate><![CDATA[2010-09-07]]></pubDate>
      <description><![CDATA[]]></description>
      <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary]]></link>
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        <title><![CDATA[Midlands Excellence Assessor Training 2011]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[What is involved &amp;amp; dates for your diary15th March 2010 - welcome workshop27th April &amp;amp; 28th April 2011 - two day training Optional: Spring 2011 - Team training if you wish to complete a live assessmentAt Midlands...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/midlands-excellence-assessor-training-2011-20100827-154600]]></link>
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        <title><![CDATA[Midlands Excellence Assessor Training 2011]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[What is involved &amp;amp; dates for your diary13th February 2010 - welcome workshop29th March &amp;amp; 30th March 2011 - two day training Optional: Spring 2011 - Team training if you wish to complete a live assessmentAt Midlands...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/midlands-excellence-assessor-training-2011]]></link>
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        <title><![CDATA[Strategic Customer Care]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Define It, Build It and Sustain It - use a total quality management approach to improve customer service at all levels of an organisation.The result is a long-term, real world solution to an ongoing business challenge-getting and keeping your customers.Understand...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/strategic-customer-care]]></link>
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        <title><![CDATA[Creative marketing & PR]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Please note places are limited to TWO per organisation.Competition is fiercer than ever, so how do you ensure that you stand out from the crowd?Get ideas &amp;amp; inspiration for how your organisation can make the most of marketing and PR...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/creative-marketing-pr]]></link>
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        <title><![CDATA[From H.J Heinz to Holiday Hypermarkets!]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Renowned for never standing still, John Donnelly is an entrepreneur extraordinaire. From holding senior positions in the Food industry to becoming Chairman of the former Aston Villa players association, local lad John has experienced the highs and the lows involved...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/from-hj-heinz-to-holiday-hypermarkets]]></link>
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        <title><![CDATA[Ricoh Plant Tour - best practice in action!]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Please note that this tour is limited to TWO places per organisation.Go to GEMBA &acirc; Continuous Improvement in Action!This is a fantastic opportunity to see for yourself Ricoh UK Products&acirc; award winning approach to implementing Continuous Improvement. The CI...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/ricoh-plant-tour-best-practice-in-action]]></link>
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        <title><![CDATA[Communication with ooomph! Get into the mind of your customer]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Please note that this event is supported by Business Link who will be handling all bookings. Bet your finger is hovering over the delete button at this very moment&acirc;&brvbar;and it&acirc;s not so different for your customers.What does it take...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/communication-with-ooomph-get-into-the-mind-of-your-customer]]></link>
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        <title><![CDATA[Improve you Performance - Tools & Techniques to ensure success]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[&acirc;I&acirc;m playing all the right notes &acirc; but not necessarily in the right order&acirc; Eric Morecambe, 1926 - 1984Continuous Improvement tools and techniques have been around in various forms for decades but how can they work together to help you...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/improve-you-performance-tools-techniques-to-ensure-success]]></link>
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        <title><![CDATA[Accelerate your Performance - Introducing Investors in Excellence]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Looking to embed a culture of continuous improvement and excellence into your organisation? Do you have the ambition and drive to improve but are simply not sure what to focus on first?This interactive one-day session will introduce Investors in Excellence,...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/accelerate-your-performance-introducing-investors-in-excellence]]></link>
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        <title><![CDATA[Balanced Scorecard Excellence - understand your key results & achieve your goals]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Do you just report performance or do you use your performance information to predict the future?Whether you manage business strategy for an organisation or just want to get a better handle on your team&acirc;s performance we can help you develop...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/balanced-scorecard-excellence-understand-your-key-results-achieve-your-goals]]></link>
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        <title><![CDATA[How to be more successful - an introduction to NLP]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[How Neuro Linguistic Programming will help you become an even better Business LeaderTo be even more successful at managing, selling, presenting, coaching, motivating and negotiating requires excellent communication and in&iuml;&not;uencing skills. NLP will:&acirc;&cent;&amp;#160;&amp;#160;&amp;#160; expand the ways you communicate with &amp;amp;...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/how-to-be-more-successful-an-introduction-to-nlp]]></link>
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        <title><![CDATA[Introduction to Lean - deliver more for less]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Lean is one of the leading philosophies to achieve breakthrough improvements on bottom line performance, customer satisfaction and employee engagement, with worldwide success stories.As a result, many organisations from all sectors are looking to capitalise on lean. Lean Thinking is...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/deliver-more-for-less-an-introduction-to-lean]]></link>
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        <title><![CDATA[The Business of Winning - inspirational and practical secrets of business success ]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[THE BUSINESS OF WINNING: DISCOVER THE SECRETS OF&acirc;&cent;&amp;#160;&amp;#160;&amp;#160; Personal motivation&acirc;&cent;&amp;#160;&amp;#160;&amp;#160; Team working skills&acirc;&cent;&amp;#160;&amp;#160;&amp;#160; Developing winning teams&acirc;&cent;&amp;#160;&amp;#160;&amp;#160; Performing to high levelsIf you are interested in winning in business, you quite simply need...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/the-business-of-winning]]></link>
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        <title><![CDATA[East Midlands Community of Practice - meet your excellent neighbours]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Organisations working with the Investors in Excellence standard are actively encouraged to get involved in sharing best practice, as this can deliver a multitude of benefits.As you know many of your neighbours are also working with IiE. We are continually...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/east-midlands-community-of-practice-meet-your-excellent-neighbours]]></link>
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        <title><![CDATA[Meet your excellent neighbours - Housing Community of Practice]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Organisations working with the Investors in Excellence standard are actively encouraged to get involved in sharing best practice, as this can deliver a multitude of benefits.As you know many of your neighbours are also working with IiE. We are continually...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/meet-your-excellent-neighbours-housing-community-of-practice-20100614-140300]]></link>
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        <title><![CDATA[Midlands Excellence Awards Ceremony 2010/11]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Join Europe's largest celebration of Excellence. The Midlands Excellence Awards Ceremony is a firm favourite with organisations serious about achieving and celebrating success. This prestigious black-tie event recognises the excellent all-round performance of organisations across the Midlands and is a...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/midlands-excellence-awards-ceremony-201011]]></link>
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        <title><![CDATA[Jaguar Plant Tour]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Please note places are limited to 2 per organisation as this is a free Midlands Excellence networking event.A true example of manufacturing excellence. Experience first hand the expertise that exists in all aspects of Jaguar manufacturingWhether you are in manufacturing...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/jaguar-plant-tour]]></link>
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        <title><![CDATA[Project Management - ensure you deliver the best results]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[If it&acirc;s the start of the new financial year for your organisation or new strategies are being put in place then this is the time to start thinking about how you implement your new projects to ensure you deliver the...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/project-management]]></link>
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        <title><![CDATA[Network & Nosh]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Derbyshire and Nottinghamshire Chamber are working with NatWest to bring to you a series of local networking events, which will open up your list of contact by networking with your fellow attendees.This breakfast event will welcome Julian Beaney, Head of...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/network-nosh]]></link>
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        <title><![CDATA[Midlands Excellence Assessor Training]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[What is involved &amp;amp; dates for the diary2nd November 2010 - welcome workshop14th &amp;amp; 15th December 2010 - two day training Optional: Spring 2011 - Team training if you wish to complete a live assessmentAt Midlands Excellence...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/midlands-excellence-assessor-training-20100416-141200]]></link>
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        <title><![CDATA[Midlands Excellence Assessor Training]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[What is involved &amp;amp; dates for your diary19th October 2010 - welcome workshop30th November &amp;amp; 1st December 2010 - two day training Optional: Spring 2011 - Team training if you wish to complete a live assessmentAt Midlands...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/midlands-excellence-assessor-training]]></link>
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        <title><![CDATA[Donβt wait for inspiration, go and find it...7 marathons, 7 days, 7 continents!]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[&acirc;Never giving up and pushing forward will unlock all the potential we are capable of.&acirc;- Christy BorgeldOne of only four people in the world, Dave Heeley (39 and 156 months old!) born and bred in the West Bromwich, set...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/dont-wait-for-inspiration-go-and-find-it]]></link>
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        <title><![CDATA[Vastly improve your business performance in 2010 - Midlands Excellence Network]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[&acirc;Break the rules and close more business&acirc; - Are you or your team responsible for delivering more new business into the company? Are you keen for improvement particularly in the area of enhancing sales performance?To improve sales performance without you...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/vastly-improve-your-business-performance-in-2010-midlands-excellence-network]]></link>
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        <title><![CDATA[Communication with oomph! Midlands Excellence Network event]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Bet your finger is hovering over the delete button at this very moment&acirc;&brvbar;and it&acirc;s not so different for your customers.What does it take for you to keep your finger from pressing delete? The likely answer is that the email must...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/communication-with-oomph]]></link>
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        <title><![CDATA[Customer Service Excellence - ensure that your customers don't have a naff day!]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[&acirc;Businesses in the UK are slightly better than awful at customer service&acirc; Sad, but on the whole, true! Every one of us has at some point experienced pretty poor customer service...Client services expert Dr Jez Rose is leading a revolution...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/service-excellence-have-a-naff-day]]></link>
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        <title><![CDATA[11 Steps to a Winning Bid, increase your WIN ratio - Midlands Excellence Network  ]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[It is getting tougher and tougher to stand out in today&acirc;s fiercely competitive market place. What can you do to influence the decision making process and swing the odds in your favour?This Midlands Excellence Network (MEN) session provides you with...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/11-steps-to-a-winning-bid]]></link>
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        <title><![CDATA[EFQM Excellence Model updates session]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[The EFQM Excellence Model is one of the most established management frameworks for driving world-class performance.This one-day workshop aims to explain the recent significant changes to the EFQM model.&amp;#160; If you are as passionate about the Excellence model as we...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/efqm-excellence-model-updates-session]]></link>
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        <title><![CDATA[Process Excellence]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[&acirc;If you can&acirc;t describe what you are doing as a process, you don&acirc;t know&amp;#160; what you&acirc;re doing&acirc; &acirc; W. Edwards DemingUnderstanding processes and how they work is the first step to delivering improvements in efficiency and productivity to your business....]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/process-excellence]]></link>
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        <title><![CDATA[Simple steps to make your business more efficient - networking event]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[All organisations, even the best, need to improve. We all need to be more efficient and we all need to sustain results. The question is &acirc;How?&acirc;And that is exactly what this session is designed to show you. Join Head of...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/simple-steps-to-make-your-business-for-efficient]]></link>
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        <title><![CDATA[Lean Office]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Lean is one of the leading philosophies to achieve breakthrough improvements in bottom line performance, customer satisfaction and employee engagement, with success stories the world over. As a result, many service sector organisations are looking to capitalise on lean, but...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/lean-excellence]]></link>
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        <title><![CDATA[Housing Community of Practice - Meet your excellent neighbour]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Organisations working with the Investors in Excellence (IiE) standard are actively encouraged to get involved to share what works, as this can deliver a multitude of benefits. More housing organisations across the country are using Investors in Excellence particularly in...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/housing-community-of-practice-meet-your-excellent-neighbour]]></link>
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        <title><![CDATA[Business Excellence in Housing]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[&acirc;a fresh look at how you raise standards of services to customers&acirc; Excellent organisations know that customers are their primary reason for being and strive to innovate and create value for them by understanding and anticipating their needs and expectations...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/business-excellence-in-housing-2010-01-13]]></link>
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        <title><![CDATA[Tools & Techniques for Problem Solving]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[&acirc;It isn&acirc;t that they can&acirc;t see the solution. It is that they can&acirc;t see the problem&acirc; GK ChestertonThis Midlands Excellence networking session is perfect for employees at all levels involved in solving problems and delivering continuous improvement. Our expert deliverer,...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/tools-techniques-for-problem-solving]]></link>
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        <title><![CDATA[Continuous Improvement Tools - which ones are right for you?]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Continuous Improvement tools and techniques have been around in various forms for decades but which ones work the best? The most successful businesses deploy a number of simple to use tools within their organisation that enable them to:&acirc;&cent;&amp;#160;&amp;#160;&amp;#160; Engage staff...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/improvement-tools]]></link>
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        <title><![CDATA[NLP Business Practitioner 2010]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[&acirc;This course is brilliant. I can actually apply the content immediately and see the returns. I have seen over 40% increases in sales conversion &acirc; and I&acirc;ve only completed one module!&acirc; - Axa Insurance Nov 2009Gain an external qualification as...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/nlp-business-practitioner-2009-12-21]]></link>
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        <title><![CDATA[Personal Excellence]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[&acirc;The will to win, the desire to succeed, the urge to reach your full potential&acirc;&brvbar;these are the keys that will unlock the door to personal excellence&acirc;. ConfuciusOur workshop is packed full of practical tools and exercises to help you unlock...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/goal-setting]]></link>
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        <title><![CDATA[New year diet - get rid of your waste!]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Is the lean methodology just limited to the manufacturers of the world? The answer is a resounding NO! Lean revolutions are taking place industry wide, across many different sectors.Lean Thinking is now being held up as &acirc;The&acirc; way to improve,...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/introducing-lean-theory-practical-simulation]]></link>
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        <title><![CDATA[Assessor Training Programme]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[At Investors in Excellence we&acirc;re all about opening new doorways to Excellence. And you could begin your journey by training to become an Assessor.Investors in Excellence Assessor Training is one of our most challenging and rewarding management programmes.&amp;#160; The improvement...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/assessor-training-programme-2009-12-17]]></link>
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        <title><![CDATA[Basic Contract Law - do you know your obligations?]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Do you know what a contract actually is? Do you know what makes a contract binding and understand some of the typical terminology? Nearly all business arrangements constitute contracts-but do you know the implications? During this highly informative session legal...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/basic-contract-law-do-you-know-your-obligations]]></link>
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        <title><![CDATA[Assessor Training Programme]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[At Investors in Excellence we&acirc;re all about opening new doorways to Excellence. And you could begin your journey by training to become an Assessor.Investors in Excellence Assessor Training is one of our most challenging and rewarding management programmes.&amp;#160; The improvement...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/assessor-training-programme]]></link>
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        <title><![CDATA[Road to Sustainability]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[&acirc;Each and every one of us can make changes in the way we live our lives and become part of the solution [to climate change]&acirc;Al Gore, &acirc;An Inconvenient Truth&acirc;We would like to offer you a superb opportunity to attend...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/road-to-sustainability]]></link>
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        <title><![CDATA[Revised EFQM Excellence Model Briefing]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[The EFQM Excellence Model is one of the most established management frameworks for driving world-class performance. And it's changing.This one-day workshop aims to explain the recent significant changes to the EFQM model.&amp;#160; If you are as passionate about the Excellence...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/revised-efqm-excellence-model-briefing]]></link>
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        <title><![CDATA[Efficiency Tools β which one is right for me?]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[&acirc;The only survivors at the end of two decades will be the companies with constancy of purpose for quality, productivity and service&acirc;. - Deming&amp;#160;&amp;nbsp;&amp;nbsp; Even the best organisations need to improve. We all need to be more efficient and we...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/efficiency-tools-which-one-is-right-for-me]]></link>
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        <title><![CDATA[Customer Relationship Management]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Increase customers &amp;amp; revenue and drive out costsCustomer Relationship Manager (CRM) systems have provided organisations around the globe with the ability to grow their sales, cut costs and improve employee performance.Investors in Excellence, in association with BPI OnDemand and Oracle,...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/customer-relationship-management]]></link>
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        <title><![CDATA[Meet your 'excellent' neighbours - Ricoh UK Products Limited]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Organisations working with the Investors in Excellence standard are actively encouraged to get involved in sharing best practice, as this can deliver a multitude of benefits.As you know many of your neighbours are also working with IiE. We are continually...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/meet-your-excellent-neighbours-ricoh-uk-products-limited]]></link>
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        <title><![CDATA[Meet your 'excellent' neighbours - Managing and Improving Processes]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Organisations working with the Investors in Excellence standard are actively encouraged to get involved in sharing best practice, as this can deliver a multitude of benefits.As you know many of your neighbouring businesses are also working with IiE. We are...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/meet-your-excellent-neighbours-managing-and-improving-processes]]></link>
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        <title><![CDATA[Meet your 'excellent' neighbours - People Matter at 3663]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Organisations working with the Investors in Excellence standard (IiE) are actively encouraged to get involved in sharing best practice, as this can deliver a multitude of benefits.Why not join your local Community of Practice (CoP), which aims to bring together...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/shropshire-community-of-practice]]></link>
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        <title><![CDATA[Revised EFQM Excellence Model Briefing ]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[This workshop is now full. The next workshop is on the 27th Jan 2010The EFQM Excellence Model is one of the most established management frameworks for driving world-class performance. And it's changing.This one-day workshop aims to explain the recent...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/revised-efqm-excellence-model-breifing-]]></link>
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        <title><![CDATA[Revised EFQM Excellence Model Briefing]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[The EFQM Excellence Model is one of the most established management frameworks for driving world-class performance. And it's changing.This one-day workshop aims to explain the recent significant changes to the EFQM model.&amp;#160; If you are as passionate about the Excellence...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/revised-efqm-excellence-model-briefing-workshop]]></link>
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        <title><![CDATA[Housing Community of Practice]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Organisations working with the Investors in Excellence Standard (IiE) are actively encouraged to get involved in sharing best practice, as this can deliver a multitude of benefits.Why not join your local Community of Practice (CoP), which aims to bring together...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/housing-community-of-practise]]></link>
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        <title><![CDATA[Business Excellence in Housing]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[&amp;#160;&acirc;a fresh look at how you raise standards of services to customers&acirc;&amp;nbsp;&acirc;&cent; Learn how leading private sector businesses define and achieve excellence&acirc;&cent; See how continuous improvement and value for money is delivered across sectors&acirc;&cent; Gain new perspectives on how to...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/business-excellence-in-housing]]></link>
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        <title><![CDATA[Winning government contracts:  How to write tender documents that put you out in front of the field ]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[How to write bids that truly differentiate you is not widely understood. The common view is; you need to describe your product or service, your systems and processes, your business and then add photos and to give &acirc;impact.&acirc; But your...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/winning-bids-five-golden-rules-that-create-outstanding-bids-and-prequals-every-time]]></link>
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        <title><![CDATA[Business Excellence in Housing, London]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[&acirc;a fresh look at how you raise standards of services to customers&acirc;&acirc;&cent; How do leading private sector businesses define and achieve excellence?&acirc;&cent; How can I gain new perspectives on how to deliver efficient and customer focused services?&acirc;&cent; What lessons can...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/business-excellence-in-hosuing-london]]></link>
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        <title><![CDATA[Last chance to book your date with an Olympian!]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[The Midlands Excellence Annual Conference is rapidly approaching. This is your last chance to book your seat with Olympian rower, Steve Williams OBE. We&acirc;ve brought together the finest mix of ingredients &acirc; expert speakers, award winning...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/the-midlands-excellence-annual-conference-2009]]></link>
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        <title><![CDATA[Meet your βexcellentβ neighbours - East Midlands]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[This is a Midlands Excellence eventFocusing on developing a balanced set of measures - Presented by East Midlands IiE Communities of PracticeOrganisations working with the Investors in Excellence standard are actively encouraged to get involved in sharing best...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/meet-your-excellent-neighbours]]></link>
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        <title><![CDATA[Introducing Project Management]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Are you part of a project team or managing one? Simply want to develop your career? Project management is now a key skill requirement.Achieve a comprehensive understanding of the processes and skills involved including:&acirc;&cent;&amp;#160;&amp;nbsp; The project management cycle&acirc;&cent;&amp;nbsp;&amp;nbsp; Project...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/introducing-project-management]]></link>
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        <title><![CDATA[Supporting Excellence in Housing]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Presented by Housing Community of Practice - Focusing on sharing experiences of implementing excellence Organisations working with the Investors in Excellence (IiE) standard are actively encouraged to get involved in sharing best practice, as this can deliver a multitude of...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/example-event-page]]></link>
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        <title><![CDATA[Introducing NLP - be even more successful at managing, selling, presenting & coaching]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[How Neuro Linguistic Programming will help you become an even better Business LeaderTo be even more successful at managing, selling, presenting, coaching, motivating and negotiating requires excellent communication and in&iuml;&not;uencing skills. NLP will:&acirc;&cent;&amp;#160;&amp;#160;&amp;#160; expand the ways you communicate with &amp;amp;...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/events-and-training-diary/introducing-nlp]]></link>
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      <title><![CDATA[Emails]]></title>
      <pubDate><![CDATA[2010-09-07]]></pubDate>
      <description><![CDATA[]]></description>
      <link><![CDATA[http://investorsinexcellence.oneblackbear.com/emails]]></link>
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        <title><![CDATA[Recognising Excellence - Efficiceny & Value for money]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Why are record numbers of housing organisations signing up to Investors in Excellence?Our services offer a proven return on investment of 19:1 we know our expert housing sector knowledge and private sector expertise can make a real difference to]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/emails/recognising-excellence-efficiceny-value-for-money]]></link>
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        <title><![CDATA[Capture your success with our Specialist Category Awards]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Capture your success with our Specialist Category Awards - last chance to enter!Specialist Category Awards 2010/11 - showcase your achievementsby Friday 10th September - send us your commitment formby Friday 1st October]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/emails/specialist-category-awards-201011]]></link>
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        <title><![CDATA[Are you interested in winning in Business?]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Are you interested in winning in business?Future Midlands Excellence networking opportunities:The Business of Winning - inspirational &amp;amp; practical secrets to business successCommunication with Oomph! - get into the minds of your customer]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/emails/are-you-interested-in-winning-in-business]]></link>
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        <title><![CDATA[NLP Business Practitioner]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Achieve success in your professional &amp;amp; personal aspirationsIn this email:- NLP Business Practitioner Course - Leadership Development Programme- Deliver more for less - an introduction to Lean]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/emails/nlp-business-practitioner]]></link>
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        <title><![CDATA[Discover how closely Investors in Excellence fits with developing your local offers ]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Investors in Excellence in the housing sectorIn this mail:- How the IiE Standard fits the new TSA regulatory requirements- Join IiE at the CIH Annual Conference - May 20th &amp;amp; 21st, Hinckley Island]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/emails/housing-mailer-update]]></link>
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        <title><![CDATA[Notch your improvement activity up a gear!]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Notch your improvement activity up a gear!Events in this email:Vastly improve your business performance - break the rules and close more business!Jaguar Plant Tour - a true example of manufacturing excellence]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/emails/men-events-spring-2010]]></link>
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        <title><![CDATA[IiE promotion - April 2010]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[&amp;#160; In this email:&amp;#160;- Stand out from the crowd with our Investors in Excellence Standard&amp;#160;- Fast-track your excellence journey with IiE On-lineStand out from...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/emails/iie-promotion-april-2010]]></link>
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        <title><![CDATA[Positively impact on your results by identifying opportunities for improvements]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Positively impact on your results by identifying opportunities for improvementsIn this email:Accelerate your performance - an introduction to excellenceIntroducing NLP - last few places available]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/emails/workshops-april-june]]></link>
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        <title><![CDATA[Lean product promotion]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Reduce costs, destroy waste, increase efficiency - think Lean.In this email:Our Lean programmes are a must-have for any organisation. They help you unblock bottlenecks, multiply value and cut complications.&amp;#160;]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/emails/lean-product-promotion]]></link>
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        <title><![CDATA[Workshops March ]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Workshops not to be missed this MarchIn this email:Continuous Improvement Tools - which ones will work for your organisation?Balanced Scorecard - making performance management simple &amp;amp; effectiveService...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/emails/workshops-march-]]></link>
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        <title><![CDATA[IiE On-line promotion]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Fast track your journey to Excellence with Investors in Excellence On-lineThe Investors in Excellence Standard can help you achieve, sustain and recognise excellence. It...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/emails/iie-online-promotion]]></link>
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        <title><![CDATA[Assessor Training 2010]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Midlands Excellence Assessor Training As one of our assessors said, &acirc;it&acirc;s like doing an MBA every year&acirc;. This is your opportunity to assess a Midlands Excellence Awards applicant organisation.]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/emails/assessor-training-2010]]></link>
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        <title><![CDATA[Investors in Excellence News Feb 2010]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[  Promoting business improvement and best practice&acirc;&cent;&amp;#160;&amp;#160;&amp;#160; Standards are important &acirc;&cent;&amp;#160;&amp;#160;&amp;#160; management development opportunities  &acirc;&cent;&amp;#160;&amp;#160;&amp;#160; high value training opportunities - only &Acirc;&pound;99+VATStandards are important]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/emails/iie-newsletter-jan-10]]></link>
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        <title><![CDATA[Assessor Training]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[ &amp;#160;Assessor Training - The Doorway to ExcellenceAt Investors in Excellence we really like Januarys.&amp;nbsp; January is named after Janus, the Roman god of gates,...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/emails/assessor-training]]></link>
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        <title><![CDATA[Think small.]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Could you handle getting better results for less effort?Could you get excited by smaller bureaucracies, fewer wasted resources and less wasted time? Would...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/emails/think-small]]></link>
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        <title><![CDATA[We all know how to eat the elephant]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[We all know how to eat the elephant......slice by slice. But how do you improve your organisation?&amp;#160; In exactly the same manner: slice by slice. And one of the...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/emails/we-all-know-how-to-eat-the-elephant]]></link>
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        <title><![CDATA[Don't wait for inspiration, go and find it]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[ Are you looking for inspiration? Midlands Excellence is proud to present local legend Dave Heeley. Come and experience for yourself Dave's truely remarkable journey.]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/emails/dont-wait-for-inspiration-go-and-find-it]]></link>
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        <title><![CDATA[Survey Tool product flyer]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[Do you really know what your customers and people think?Are you spending too much time finding out?Investors in Excellence is providing an increasing number of organisations with a cost...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/emails/survey-tool-product-flyer]]></link>
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        <title><![CDATA[Specialist Category Awards - 2009/10]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[  In a year of challenges now here's the opportunity&acirc;&brvbar;.. Share your journey and tell us about products, services or new ways of working that have sustained&amp;#160; your performance in a...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/emails/specialist-category-awards-200910]]></link>
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        <title><![CDATA[2010 EFQM Briefing workshops email]]></title>
        <pubDate><![CDATA[2010-09-07]]></pubDate>
        <description><![CDATA[  2010 EFQM Excellence Model - Briefing SeminarVenue: BMW Plant Hams HallDate: 22 October &amp;amp; 16 NovemberThe EFQM Excellence Model is one of the...]]></description>
        <link><![CDATA[http://investorsinexcellence.oneblackbear.com/emails/2010-efqm-briefing-workshops-email]]></link>
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